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Terms and Conditions
Terms and Conditions for Quipu Analytics
Last updated: 12/30/2023
1. Acceptance of Terms
By accessing and using Quipu Analytics ("we," "us," or "our"), you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our website.
2. Use of the Website
- You agree to use Quipu Analytics for lawful purposes only.
- You are responsible for ensuring that your use of the website complies with all applicable laws and regulations.
3. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Quipu Analytics and is protected by copyright laws.
4. User Accounts
- You may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account information.
- You agree to provide accurate and complete information when creating an account.
5. Content Submission
- By submitting content (e.g., comments, reviews) to Quipu Analytics, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and modify the content.
6. Prohibited Activities
You are prohibited from:
- Violating any applicable laws or regulations.
- Interfering with the proper functioning of the website.
- Engaging in any conduct that may harm Quipu Analytics or its users.
7. Limitation of Liability
- Quipu Analytics is provided "as is," and we make no warranties, express or implied, regarding the website's availability, accuracy, or reliability.
- We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website.
8. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites.
9. Modification of Terms
We reserve the right to modify these terms and conditions at any time. The updated terms will be effective upon posting on the website.
10. Termination
We reserve the right to terminate or suspend your access to Quipu Analytics for any reason without prior notice.
11. Governing Law
These terms and conditions are governed by and construed following the laws of Tennessee.
12. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at nestor@quipuanalytics.com.
Return and Refund Policy
Returns and Refunds Policy for Quipu Analytics Services
Last updated: 12/30/2023
1. Digital Services
1.1 Scope
- This policy applies to all purchases of digital products and services from Quipu Analytics.
1.2 Eligibility
- Due to the nature of digital products and services, all sales are final. We do not accept returns or provide refunds for digital products and services once they have been purchased and delivered.
2. Refunds
2.1 Exceptional Circumstances
- Refunds may be considered in exceptional circumstances, such as:
- The digital service or product is defective or not as described.
- Technical issues prevent access to or use of the service.
2.2 Refund Process
- To request a refund, please contact our customer service at nestor@quipuanalytics.com.
- Clearly state the reasons for your refund request and provide any relevant details.
2.3 Processing Time
- Refund requests will be reviewed, and if approved, the refund will be processed within 5 business days to the original payment method.
3. Exchanges
- Exchanges do not apply to digital products and services. If you encounter issues with your purchase, please follow the refund process outlined above.
4. Technical Support
- If you encounter technical issues with the digital product or service, please contact our technical support at nestor@quipuanalytics.com.
- We will make reasonable efforts to resolve any technical problems or provide assistance.
5. Changes to Services
- We reserve the right to make changes to our digital products and services, including features, content, or access, without prior notice.
6. Contact Us
- If you have any questions about our Returns and Refunds Policy for digital products and services, please contact us at nestor@quipuanalytics.com.
7. Changes to This Policy
- We reserve the right to update or change our Returns and Refunds Policy for digital services at any time. Changes will be effective immediately upon posting on our website.
